Privacy Policy

BigGend is committed to protecting your privacy and handling your personal information responsibly. We do not sell, rent, or trade your personal information to third parties for marketing purposes. This Privacy Policy explains how, when, and why we collect your information, how we use it, and how we protect it.

What Personal Information We Collect

We only collect information necessary to operate our smart car tech store and provide our services.

This may include:

  • Your full name

  • Billing and delivery address

  • Email address

  • Phone number

  • Order and purchase history

  • Payment details (processed securely via third-party providers — we do not store full card details)

  • IP address and device information

  • Website browsing activity

  • Communication preferences

  • Customer service correspondence

We may also collect publicly available information if you interact with us on public platforms.

We do not knowingly collect information from children.

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and tracking updates

  • Improve our website and product offerings

  • Prevent fraud and ensure website security

  • Send marketing emails (only if you opt-in)

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic and shopping behavior

  • Remember login preferences

You can disable cookies in your browser settings.

Email Marketing

If you subscribe to our newsletter, we may send you promotions and updates about smart car accessories and new product launches.

You can unsubscribe at any time using the link in any email.

Payment Security

All payments are processed through secure, encrypted third-party payment providers. BigGend does not store full credit card details.

How We Protect Your Information

We implement appropriate security measures including:

  • SSL encryption

  • Secure hosting infrastructure

  • Restricted internal access

  • Regular security reviews

We comply with applicable data protection regulations, including GDPR where applicable.

Legal Basis for Processing (GDPR)

We process personal data based on:

  • Contractual necessity (to fulfill your order)

  • Legal obligations

  • Legitimate business interests

  • Consent (for marketing communications)

You may withdraw consent at any time.

Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent

To exercise these rights, contact us using the details below.

Third-Party Services

We may use trusted third-party providers such as:

  • Payment processors

  • Email marketing platforms

  • Shipping providers

  • Analytics tools

These providers process data on our behalf under strict data protection obligations.

Data Retention

We retain your information only as long as necessary to fulfill legal, accounting, and operational requirements.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, contact:

Email: support@biggend.com 
Address: Flemingstown, Glenmore, Co Kikenny.

Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

 

The product arrived quickly and in perfect condition. Biggend did a great job! I recommend them

Olivia Jake

Ordered a smart car gadget and it works perfectly. Very impressed!

Elizabeth

I will order again from this Store!

Dave M.

Item quality was better than expected. Definitely a reliable store.

Michael L.

Fast shipping and the product was exactly as described. Really happy with Biggend!

Diamond Kelly